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Job Details

Job Attributes

Id

21

Brand

Hyundai

Category

Customer Support / Client Care

Location

11500 Roosevelt Blvd
Philadelphia, PA 19116
US

Type

Employee

Status

Full Time

Years Of Experience

1+ to 2 Years

Career Level

Entry Level

Education Level

High School or equivalent

Apply Now

Apply Now Automotive Service Assistant

Job Details

Job Details

Id

21

Brand

Hyundai

Category

Customer Support / Client Care

Location

11500 Roosevelt Blvd
Philadelphia, PA 19116
US

Type

Employee

Status

Full Time

Years Of Experience

1+ to 2 Years

Career Level

Entry Level

Education Level

High School or equivalent

Apply Now

The Faulkner Organization
 “TO BE SURE"
 25 Dealerships and 10 Body Shops in Central and Southeastern PA



The Faulkner Organization was founded as a single dealership in 1932 by Henry Faulkner Sr. and takes a family business approach to the automotive industry. Passed down through the next two generations, the Faulkner Organization takes pride in customer and employee satisfaction, as well as maintaining high standards of ethical behavior. We remain committed to growing the business and continuing our reputation as an industry leader, and we are looking to recruit and retain employees who exemplify our company culture.

We are seeking an exceptional and self-motivated Full-Time Service Appointment Setter to join Faulkner Hyundai in Philadelphia.  Hours are Monday through Friday, during service hours, with occasional Saturdays as necessary. Come join a team where your talent, energy and experience will be valued and appreciated. 

The Service Appointment Setter will handle all incoming phone traffic for the service department, help customers to set appointments, and make outbound calls to schedule appointments for service. In addition, this person would be responsible for customer satisfaction follow-up calls. We are looking for high energy candidates with strong phone skills.  Experience in a Call Center or Internet/BDC would be a plus but is not a requirement. Candidates with automotive knowledge will receive preference. We will provide training to all candidates. As with all positions within our Faulkner dealerships, this candidate will be expected to uphold the highest ethical standards, and we offer continued growth opportunities for employees who have talent, energy and ambition to succeed.

Job Requirements
Applicants must be at least 18 years old and have a valid driver’s license, along with:
·          High School Diploma or equivalent. Bachelors Degree preferred.
·          Commitment to Exceptional Customer Service
·          Strong written and oral communication skills
·          Ability to work well in a team environment
·          Detail oriented ability
·          Ability to understand manufacturer’s specifications

Other job considerations:
Selected candidate must be available to work extended hours and weekends as necessary. Other job functions may include sitting, standing, reaching, lifting and pulling.

Your rewards will be:

• Training to enable you to succeed
• Satisfying and enjoyable place to work
• Opportunity for advancement
• Uncapped earning potential
Benefits for full-time employees include: medical, dental and vision coverage, 401k with company match, and company discounts.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.

Apply Now