close
   

Search JobsCustomer Service Rep

Job Details

Job Attributes

Id

102

Brand

Category

Administrative / Clerical

Career Areas

Collision

Location

2060 Paxton Street
Harrisburg, PA 17111
US

Type

Employee

Status

Full Time

Years Of Experience

2+ to 5 Years

Career Level

Experienced (Non-Manager)

Education Level

High School or equivalent

Salary Range

12 - 13

Salary Type

Hourly Rate

Apply Now

Apply Now Customer Service Rep

Job Details

Job Details

Id

102

Brand

Category

Administrative / Clerical

Career Areas

Collision

Location

2060 Paxton Street
Harrisburg, PA 17111
US

Type

Employee

Status

Full Time

Years Of Experience

2+ to 5 Years

Career Level

Experienced (Non-Manager)

Education Level

High School or equivalent

Salary Range

12 - 13

Salary Type

Hourly Rate

Apply Now

Faulkner is seeking a full-time Customer Service Representative to assist the customers in our Collision Center in Harrisburg. The Customer Service Representative will handle incoming phone calls to the Body Shop, set appointments for customers, and return calls to customers to give updates on repair order status. We may also have you communicate with our insurance partners, as well as handle filing, scanning, and accounts receivable as necessary. Customer service is our focus, so professionalism, maturity and ethical behavior are a must for this position. Experience working with Microsoft Excel is also preferred. Hours are 7AM-5PM Monday/Tuesday, 7AM-6PM Wednesday through Friday, with occasional Saturdays from 8AM-12PM. We offer continued growth opportunities for employees that have talent, energy and ambition to succeed.

Job Requirements

• Commitment to Excellent Customer Service

• Exceptional communications skills - both oral and written

• Ability to set appointments using an online system and understand basic technical information

Other job considerations:

Selected candidate must be available to work extended hours and weekends as necessary. Position may include sitting, standing, bending and reaching, as well as lifting up to 15 pounds.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.


Apply Now